The Mortgage Broker Ltd wins Best in Financial Services in 2009 WOW! Awards
November 16, 2009
Cambridgeshire, UK, November 16, 2009 – The Mortgage Broker Ltd, a leading provider of specialist mortgage services announced that it has won Best In Financial Services in the 2009 WOW! Awards.
This prestigious award is the only national award for outstanding customer service based purely on customer nominations and is now the biggest award of its type in the world.
The WOW! Awards gala ceremony was held on the 4th November 2009 & paid tribute to the very best customer service providers in the UK & attracted the best of British businesses from both the public and private sectors.
Derek Williams, creator of The WOW! Awards, said, "The Mortgage Broker have demonstrated that it is possible to give outstanding customer service in a sector that does not always enjoy a great reputation. Their commitment to their customers and the personal attention that they have given have won them many nominations. In one case, a member of the team lent out her brother's flat to a client who was caught between moves and had nowhere to stay. Now that's what I call service!"
About The WOW Awards!
The WOW! Awards were started in 1999 by Managing Director, Derek Williams and any UK based business can use The WOW! Awards. What is brilliant about these awards is that you cannot just enter the awards - you have to be nominated by a customer. In our experience, The WOW! Awards is a great way of recognising and supporting great service. It has assisted us with monitoring how we engage with our clients, each other & created a company culture around positive customer service.
The WOW awards are all about catching people doing things right!
For more information about the WOW! Awards please contact Derek Williams - The WOW! Awards, Business and Technology Centre, Bessemer Drive, Stevenage, Hertfordshire, SG1 2DX, UK. Telephone: +44 (0)1438 310191 | Fax: +44 (0)1438 310001 | Email: info@thewowawards.co.uk
About The Mortgage Broker Ltd
The Mortgage Broker Ltd is one of the leading online mortgage brokers offering specialist advice in Self Cert, Adverse Credit, Buy to Let, Offset mortgages and home insurance products. The company boasts a strong internet presence through its network of top mortgage information websites. The sites provide the consumer with a jargon free educational resource designed to empower visitors with enough knowledge to make an informed decision about which mortgage type is most suited to their individual circumstances. Through the implementation of state of the art technology the mortgage broker has instant access to thousands of lender schemes from the whole of the market enabling the sourcing and application of a mortgage including a decision in principle to occur in minutes. For more information about The Mortgage Broker Ltd contact Darren Pescod Telephone: 01480 479196 Email: darren.pescod@tmblgroup.co.uk or visit www.themortgagebroker.co.uk.
For more information about the WOW! Awards contact Derek Williams - The WOW! Awards, Telephone: 01438 310191 Email: info@thewowawards.co.uk
"I don't usually bother with these feedback things but the service we have received has been so excellent I am making an exception! Wendy and Dawn were efficient and friendly. We were kept up to date and problems which arose were dealt with quickly and effectively. We were in a difficult situation and Wendy instantly came up with a suitable mortgage for us - she clearly knows her products inside out. Thanks to you both."
Dr & Mr Hill, Swaffham
